SCENARIOS IN TECHNOLOGY & SOLUTION PROVIDERS

4 studies available

Knowledge Web Partners: FU Berlin
Knowledge Business Partners: Semtation GnbH
Challenge:
There is a high cost associated with the development and maintenance of product catalogues throughout the product lifecycle
Solution:
Explicitly model product knowledge according to an agreed, shared terminology for the product domain
Why a semantic solution:
The use of semantics in modeling product knowledge permits the use of open (Semantic Web) standards and the easing of knowledge maintenance over the product lifecycle. With reasoning, different views can be offered upon the same products.
Key Business Benefits:
There is a high entry cost associated with creating a product catalogue. Open standards and tools built for semantically-based product lifecycle management will lower this barrier, especially for middle-sized companies.

Business Case Research Challenges

Knowledge Web Partners: UPM
Challenge:
Robotiker, as a Technology Centre, develops hardware and software in different areas. We only have one general Website in which you have to navigate through different sections to get to the desired area. Individual Websites need to be created so that clients can access their desired information directly.
Solution:
To generate specialized Web portals automatically using the information about the company stored in different storage media.
Why a semantic solution:
The use of metadata and ontologies will enable to model the company organization and to relate these concepts to the company information. With additional software development this can be used to generate the Web portals automatically.
Key Business Benefits:
We have specialized Web portals for our clients generated automatically and with the update information at every time.

Business Case

Knowledge Web Partners: Creative consutling
Challenge:
This new scenario generates the proliferation of outsourcing processus of costs management which rise the need for consultancy
Solution:
Develop a semantic based system that semi automatically unveils and analyzes the clients expense perimeter
Why a semantic solution:
The semantic based system is composed by two specific tools: HyperCatalog and SmartSearch. They are based on a domain specific ontology, and can be used to search and buy products, and navigate the purchasing model.
Key Business Benefits:
There is a high entry cost associated with creating a product catalogue.

Business Case Research Challenges

Business Partners: CMR (Milan Research Center), Allaxia (Italy)
Knowledge Web Partner: TXT e Solutions
Challenge:
An advanced corporate portal supporting sales and technical people in the customer management
Solution:
A flexible platform for the configuration of corporate portal by combining components for semantic search on the web, advanced user profiling and creation of personalised e-consulting and e-learning modules
Why a semantic solution:
To exploit the most innovative techniques for an exhaustive retrieve of the corporate knowledge and information from the web, combined with the profiling of the customers in a semantic portal, to support employee and customers
Key Business Benefits:
A flexible, economic tool for the e-CRM to be exploited by the marketing and technical divisions of TXT; a set of open, configurable components to be added to the TXT Content Management Solution.

Business Case